Riverbed, a leader in AIOps-driven observability, has secured a prestigious 5-Star Rating in the 2025 CRN® Partner Program Guide, reinforcing its commitment to empowering solution providers.
Elevating Partner Ecosystem with Riverbed ONE
The Riverbed ONE partner program has been meticulously designed to support solution providers with a simplified and lucrative structure. This recognition by CRN underscores the company’s dedication to providing financial incentives, sales and marketing support, training, and technical assistance to its partners. The program aims to help businesses streamline IT operations, enhance AI-driven observability, and maximize return on investment.
Why the 5-Star Rating Matters
Each year, CRN evaluates vendor programs based on essential criteria such as training, pre- and post-sales support, marketing resources, and communication. Companies that obtain the 5-Star rating have demonstrated an unwavering commitment to fostering strong and mutually beneficial channel partnerships.
“We are honored that Riverbed’s partner program has been recognized with a 5-star rating,” said Alex Thurber, Senior VP of Global Partners and Alliances at Riverbed. “Our objective is to provide a platform-centric approach for AI observability and acceleration, enabling enterprises to consolidate their IT tools, deploy scalable AI solutions, and drive remarkable efficiency gains.”
Innovative Solutions Driving Success
Riverbed’s partner ecosystem encompasses leading solution providers, distributors, system integrators, and technology alliances. The company has introduced several groundbreaking solutions, including:
- NPM+: Providing unparalleled visibility into cloud, remote work, and Zero Trust architectures.
- Aternity Mobile: The first Digital Employee Experience (DEX) solution tailored for enterprise-owned mobile devices.
- Riverbed IQ 2.0: An AI-powered upgrade enhancing IT operations and efficiency.
- Aternity Intelligent Service Desk: Leveraging AI to automate IT service management and improve response times.
AI-Powered Efficiency and Future Innovations
Enterprises leveraging Riverbed’s AI solutions are witnessing transformative outcomes—such as cutting IT ticket resolution costs by millions and reducing false alerts by 86%. The company remains committed to continuous innovation, recently unveiling Riverbed Smart OTel, a groundbreaking approach to Open Telemetry.
Additionally, Riverbed is set to introduce next-generation AIOps solutions for observability during an upcoming launch webcast on April 8.
Driving the Future of AI Observability
With this latest recognition in the CRN Partner Program Guide, Riverbed solidifies its position as a top-tier technology partner. As AI-driven observability continues to shape the future of IT, Riverbed’s strategic innovations will play a crucial role in helping businesses achieve smarter IT service management and operational excellence.
The 2025 Partner Program Guide will be featured in the April issue of CRN and published online on March 24, 2025 at www.CRN.com/PPG.