ModelOp, a pioneer in enterprise AI governance solutions, has announced the appointment of Jennifer Ward as its new Vice President of Customer Success. Her extensive background in business transformation, strategic sales, and organizational change management positions her to drive the company’s mission of helping enterprises scale AI innovation responsibly.
Enhancing AI Governance Through Customer-Centric Leadership
With over 20 years of experience leading enterprise-level consulting and technology initiatives, Ward’s expertise spans customer experience, sales strategy, and operational excellence. She joins ModelOp at a critical point in the evolution of AI governance, where enterprises are seeking clarity and control over AI model lifecycles.
CEO Pete Foley emphasized the strategic importance of this move, stating, “Jennifer’s deep experience in enterprise success and technology services makes her an invaluable addition to our leadership team. Her vision will be key to scaling our AI governance platform to meet rapidly changing enterprise needs.”
A Proven Track Record in Enterprise Success
Before joining ModelOp, Ward was Director of Enterprise Customer Success at Domo, Inc., where she led efforts to retain and grow strategic accounts. Previously, she spent more than a decade at Accenture, serving in senior roles across APAC and North America, including Managing Director in Communications, Media, and Technology. These roles equipped her to lead large-scale transformation initiatives and deliver measurable business outcomes.
Driving Growth and Trust in AI at Scale
At ModelOp, Ward will oversee strategies focused on customer engagement, retention, and business value realization. Her role will be instrumental in helping clients harness the full potential of AI while ensuring governance, transparency, and regulatory compliance are not compromised.
“I’m excited to join ModelOp at a time when AI governance is becoming mission-critical for enterprises,” said Ward. “As organizations navigate the pressures of innovation, compliance, and risk management, ModelOp is uniquely positioned to guide them through that journey.”
Trusted by Fortune 500 Enterprises
ModelOp continues to be the trusted AI governance partner for Fortune 500 companies across multiple sectors. The platform enables organizations to seamlessly operationalize AI models with built-in compliance, versioning, and risk management tools.
In an era where responsible AI deployment is becoming a key differentiator, Ward’s leadership reinforces ModelOp’s commitment to building scalable, secure, and efficient AI ecosystems.
Explore more about responsible AI implementation strategies in our article on how agentic AI and seamless integration are powering the future of enterprise AI.
To learn more about ModelOp’s AI governance solutions, visit their official website.
