Riverbed Unveils Smart OTel to Transform OpenTelemetry and AIOps

Riverbed Unveils Smart OTel to Transform OpenTelemetry and AIOps

Riverbed has officially launched Smart OTel™, a groundbreaking enhancement to OpenTelemetry. This innovation ensures IT teams receive the most relevant data precisely when they need it, enabling better decision-making and more efficient AIOps.

Revolutionizing IT Observability

In today’s complex IT landscape, teams are often overwhelmed by fragmented data, excessive dashboards, and a flood of alerts. While OpenTelemetry (OTel) offers a way to unify observability, traditional implementations still leave IT professionals sifting through vast amounts of information to extract meaningful insights.

Smart OTel, integrated within the Riverbed Platform, changes this by applying advanced analytics and automation. Instead of indiscriminately collecting every metric, it intelligently filters and surfaces only the most relevant data points, helping IT teams quickly address critical issues.

Data Precision with Riverbed’s AI-Powered Platform

Unlike conventional OpenTelemetry solutions, Smart OTel leverages the Riverbed Data Store to enrich data collection at the platform level. When an alert or event occurs, only the necessary data is extracted and sent to any standard OTel collector, ensuring precision and efficiency.

Additionally, IT teams can utilize Riverbed AI and automation features to further refine the data before export, enhancing decision-making capabilities. The result is a more streamlined and actionable observability experience.

Unlocking Flexibility for IT Operations

Smart OTel also introduces a new level of flexibility in IT operations. Businesses can ingest, process, and export data from third-party sources, ensuring seamless integration with existing IT infrastructures. This adaptability allows organizations to optimize their observability strategies without being locked into vendor-specific solutions.

Driving Efficiency and Cost Savings

Enterprises leveraging Riverbed’s AIOps solutions are already experiencing significant benefits. Companies have reported millions in annual savings through software license optimization, a 30% reduction in IT ticket volume, and an 86% decrease in false alerts. By minimizing data overload and enhancing insights, Smart OTel helps organizations resolve business-critical issues faster.

Part of Riverbed’s Expanding Innovation

Smart OTel is a feature within Riverbed IQ and a key component of the Riverbed Platform, which debuted in May 2024. As part of its commitment to advancing IT observability, Riverbed has also introduced several cutting-edge products, including:

  • NPM+: Providing visibility into cloud, remote work, and zero-trust architectures.
  • Aternity Mobile: The first digital experience management (DEX) solution for enterprise-owned mobile devices.
  • Riverbed Unified Agent: Enabling intelligent monitoring across IT environments.
  • Aternity Intelligent Service Desk: Improving IT service efficiency with AI-driven analytics.

These innovations are reinforcing Riverbed’s leadership in AIOps and IT observability, helping businesses enhance digital experiences and operational efficiency.

Looking Ahead

As IT landscapes evolve, solutions like Smart OTel will play a crucial role in simplifying observability and boosting operational intelligence. By focusing on delivering the right data at the right time, Riverbed is setting new standards in OpenTelemetry and AIOps.

For businesses seeking to streamline IT operations, Smart OTel represents a major leap forward in efficiency, precision, and automation.

For more insights on AI-driven IT solutions, check out how Dynatrace is revolutionizing AIOps with predictive automation.

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