Orange Business Introduces ‘Live Intelligence’ for Generative AI
Orange Business, a leading digital integrator in Europe, has launched ‘Live Intelligence,’ a groundbreaking Generative AI (GenAI) solution designed to make the technology accessible to businesses of all sizes. This innovative platform aims to simplify the deployment and management of GenAI, catering to both large enterprises and local authorities. Initially available in France, it is set to expand across Europe in the near future.
Transforming How Businesses Leverage AI
Built on the foundation of internal innovation, ‘Live Intelligence’ has already been tested by over 50,000 Orange employees over the past year. The solution has significantly transformed work processes, increasing efficiency and simplifying access to cutting-edge AI tools. Its user-friendly design has driven rapid adoption and delivered measurable productivity gains, helping businesses stay ahead in a competitive environment.
The platform addresses the rising issue of ‘Shadow AI,’ where employees resort to unregulated AI tools that risk sensitive data exposure. By offering a secure, managed environment, ‘Live Intelligence’ eliminates these risks while maximizing operational efficiency.
Democratizing Access to Generative AI
The solution includes a new multi-LLM (Large Language Model) feature that caters to both novice and advanced users. It is offered as a SaaS (Software-as-a-Service) product, ensuring a seamless experience. With pre-configured prompts, employees can tackle common tasks like document summarization, meeting minute preparation, and email analysis effortlessly. This intuitive interface ensures quick adoption by teams while maintaining secure control of data hosted within Europe.
The solution’s flexibility allows organizations to monitor its usage, track the type of LLMs employed, and access a consumption dashboard for transparency. This makes it an ideal choice for small and medium-sized enterprises (SMEs), the backbone of Europe’s economy, enabling them to overcome the challenges of adopting GenAI, such as high costs and technical barriers.
Overcoming Key Challenges in GenAI Adoption
According to Gartner, 80% of companies are expected to adopt GenAI by 2026. However, organizations today face numerous obstacles, including technical complexity, data security concerns, and financial constraints. ‘Live Intelligence’ bridges these gaps by offering end-to-end support, from identifying high-value use cases to implementation and team training. This ensures businesses can unlock the full potential of Generative AI without compromising on security or affordability.
A Vision for the Future
Aliette Mousnier-Lompré, CEO of Orange Business, commented, “Supporting business innovation through digital services is at the heart of our strategy. Live Intelligence enables all businesses, regardless of their size or sector, to leverage the power of GenAI to improve operational efficiency and customer experience without compromising the security of their data. AI is more than just a technology; it represents a fundamental shift in how we envision future applications.”
To learn more about how Generative AI is transforming industries, explore Modal’s partnership with AWS to drive GenAI innovation.
With ‘Live Intelligence,’ Orange Business has positioned itself as a leader in democratizing AI, ensuring that businesses of all scales can gain from this transformative technology.