Mercy Advances AI in Health Care Policy at ‘CHAI on the Hill’
Mercy, a pioneer in leveraging artificial intelligence (AI) to enhance patient and caregiver experiences, stood out as the sole health care organization at the prestigious ‘CHAI on the Hill’ event. Held at the U.S. Senate Capitol Visitor Center in Washington, D.C., this gathering focused on aligning AI’s transformative potential in health care with public trust and patient benefits.
AI in Health Care: A Responsibility to Patients
“AI is already reshaping how we deliver care, but it must be implemented responsibly, keeping patients and caregivers at the center,” said Steve Mackin, Mercy’s President and CEO. Mercy’s commitment to responsible AI use aims to save caregivers valuable time while building confidence in how technology can positively impact patient outcomes.
Coalition for Health AI: Shaping Ethical and Transparent AI
Mercy is an early member of the Coalition for Health AI (CHAI), a diverse group of stakeholders—including health care providers, tech innovators, academia, government, and patient advocates—formed to ensure ethical and transparent AI adoption. With over 1,300 member organizations, CHAI focuses on addressing public skepticism, safeguarding patient care, and promoting trustworthy AI practices in health care.
Innovative Collaborations in AI
Mercy’s reputation for innovation was further underlined through its partnerships. Notable projects include collaborations with Microsoft to empower clinicians with generative AI tools and a data-sharing agreement with Mayo Clinic to analyze de-identified patient data. These initiatives aim to enhance patient experiences, streamline workflows, and foster a preventative approach to medicine.
Additionally, Mercy’s collaborative approach underscores the importance of working with diverse stakeholders to shape AI’s future in health care. An example of this broader AI movement is the development of secure AI models to protect sensitive information. Learn more about these advancements in related efforts like aiOla’s secure audio transcription AI model.
Mercy’s National Impact
Mercy remains a leader among U.S. health systems, recognized for delivering exceptional patient experiences and operating one of the largest Accountable Care Organizations. With over 50 hospitals, 1,000 outpatient facilities, and 50,000 team members, Mercy serves millions annually across Arkansas, Kansas, Missouri, and Oklahoma. In 2023 alone, Mercy provided over $500 million in free care and community benefits, demonstrating its dedication to improving health care access.
Looking to the Future
As AI continues to revolutionize health care, Mercy’s participation in events like ‘CHAI on the Hill’ highlights its commitment to ensuring these technologies serve patients’ best interests. By addressing critical issues such as privacy, accessibility, and ethical use, Mercy is shaping a future where AI drives trust and innovation in health care.