Sharp HealthCare, San Diego’s leading integrated health system, has announced the implementation of Abridge’s generative AI platform across its entire network. This cutting-edge solution is designed to streamline medical documentation, allowing healthcare professionals to concentrate more fully on patient care while ensuring compliance and billing accuracy.
Transforming the Way Clinicians Document Care
Medical documentation is a cornerstone of effective healthcare delivery. These records not only guide collaborative care but also determine provider compensation. Abridge’s AI-driven solution enhances this process by generating real-time, structured, and billable notes at the point of care. The core engine behind this transformation is Abridge’s Contextual Reasoning Engine, which accurately captures the full scope of a clinician’s work—even conditions that may have otherwise gone undocumented.
Dr. Brian Lichtenstein, Associate Chief Medical Information Officer at Sharp, highlighted the impact: “With Abridge, we’re recognizing additional conditions our clinicians are treating. Even the most detailed notes can miss a few things—this AI ensures nothing is overlooked.”
Real-World Results: Improved Efficiency and Patient Focus
Following a comprehensive pilot program across various specialties and languages, Sharp HealthCare reported:
- 83% reduction in time spent on note-writing
- 83% boost in clinician satisfaction at work
- 75% improvement in documentation quality
These results also included a self-reported 10% increase in patient access, as physicians were able to see more individuals needing urgent care. The platform’s language versatility was also praised, with bilingual clinicians noting improved documentation accuracy—even in mixed-language (Spanglish) conversations.
Clinician Feedback: Abridge Captures the Full Story
Several physicians shared positive experiences with Abridge’s capabilities. Dr. Elan Hekier, CMIO of Sharp Rees-Stealy Medical Group, recounted how the system identified a diagnosis he had forgotten to record during a lengthy patient visit. This not only validates the AI’s accuracy but emphasizes its role in enhancing diagnostic documentation.
Broad Adoption Driven by Tangible ROI
With over 100 major health systems now relying on Abridge, its effectiveness in simplifying documentation and improving healthcare outcomes is evident. The AI was developed by clinicians and AI researchers who understand the administrative burdens that often hinder quality care. By automating these processes, Abridge ensures doctors can shift their focus back to what matters most—patients.
Future of Healthcare AI
Sharp’s collaboration with Abridge showcases a growing trend: integrating generative AI to reshape traditional workflows. As clinical AI tools continue to evolve, systems like Abridge are setting the standard for enterprise-grade healthcare AI that delivers measurable value and scalability.
“Clinicians shouldn’t have to choose between documentation and patient engagement,” said Dr. Shiv Rao, CEO and Founder of Abridge. “Our mission is to eliminate that trade-off and empower providers to deliver exceptional care.”
By embracing AI in documentation, Sharp HealthCare is paving the way for a smarter, more efficient, and more compassionate healthcare system.
