D&H Distributing, a key player in the North American technology distribution market, has once again surpassed the IT industry’s overall growth rate with double-digit gains in 2024. This remarkable performance highlights the company’s commitment to innovation and robust support for its channel partners, positioning it as a leader in the sector.
According to data from industry analysts like IDC, global IT market growth is forecasted at a CAGR of 8.2%, with IT distribution revenues experiencing a 5.5% dip in 2024. In stark contrast, D&H reported a 10% rise in its commercial IT business, further cementing its role as a growth enabler for channel partners. Notably, its Modern Security offerings achieved an impressive 63% year-over-year growth, underpinned by an expanding suite of managed security services.
Strategic Investments Driving Growth
D&H’s investments in high-potential areas are paying off. For example, the company has been preparing for a predicted “PC replacement” cycle across various device categories. This cycle, driven by AI adoption, is expected to fuel IT market recovery through 2025. Such forward-thinking strategies have enabled D&H to remain ahead of the curve.
During its 2024 THREAD conference, AI SuccessPath webinars, and Partnerfi Community events, D&H trained over 2,500 channel partners to harness AI technologies. These sessions emphasized monetizing AI solutions and driving business outcomes, with insights from leading tech giants like Qualcomm, Intel, AMD, Microsoft, Lenovo, and HP.
Milestones and Achievements in 2024
In 2024, D&H achieved numerous milestones to support its channel partners, including:
- Executing over 200,000 White Glove Service units in a single quarter, marking its largest season yet.
- Adding more than 1,000 new Managed Service Provider (MSP) accounts, excluding existing VARs transitioning to MSPs.
- Handling 1.2 million pre-sales support calls through its Tech Solutions and Sales teams combined.
- Receiving prestigious Partner of the Year awards from major solution providers like CDW, Zones, LLC, and Sterling Technology Solutions.
- Approaching 2 million users on the D&H Cloud Marketplace platform.
Expanding Into Mid-Market and Enterprise Segments
While D&H remains committed to supporting its SMB partners, it is also strategically moving upstream to target mid-market and enterprise opportunities. IDC predicts network infrastructure will recover in 2025, driven by enterprise infrastructure investments. To capitalize on this, D&H offers SuccessPath enablement webinars, customized credit solutions, and programs like the Technology Solutions support framework to help MSPs and other partners scale their businesses effectively.
D&H’s efforts have not gone unnoticed. The distributor earned numerous accolades in 2024, including being named Large Distributor Partner of the Year by CDW, Distributor of the Year by Zones, LLC, and SLED/C Distribution Partner of the Year by Sterling Technology. Additionally, it received recognition from vendors such as Intel and HP for its exceptional performance.
Award-Winning Excellence
The company’s dedication to growth and innovation has also been acknowledged on the Forbes List of America’s Largest Private Companies. Marty Bauerlein, Chief Commercial and Consumer Officer at D&H, praised the team’s hard work, saying, “This remarkable list of awards demonstrates the outstanding performance of our team and the value we bring to our partners.”
Steve Van Ginkel, Senior Vice President of Partner Alliances at Sterling Technology, added, “D&H’s unwavering commitment and resources have enabled us to excel in a competitive marketplace, delivering solutions our customers trust.”
As D&H continues to drive growth and innovation, its strategic focus on AI readiness and enterprise opportunities ensures it remains a pivotal force in the evolving IT landscape.
